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FAQS

 

CAN I PLACE A PHONE ORDER?

Yes you can place and order by phone or email. Please make sure you provide your name, email address and shipping address to place this type of order.

 

DO YOU DELIVER IN MY AREA?

 We deliver groceries and other non- perishable items Canada- Wide and to the USA. However, perishables like frozen meat and vegetables are delivered to  specific areas in Ontario. Please click here to learn more

 

CAN I PICK UP MY ORDERS?

Yes, you can pick up your orders. You will have to choose the local pick up option on the check out page and contact us at weloveyoursmile@mychopchop.ca to schedule your pick up.

 

WHAT IS YOUR RETURN POLICY FOR PERISHABLE ITEMS? 

Items can not be returned because of hygiene concerns. Please contact us if you have any concerns or complaints regarding your order and we will do our best to make it right.

 

WHAT IS YOUR RETURN POLICY FOR NON – PERISHABLE ITEM?

Items can not be returned because of hygiene concerns. Please contact us if you have any concerns or complaints regarding your order and we will do our best to make it right.

  

DO YOU CARRY EVERYTHING I NEED?

We carry almost everything regular African stores have, and then some. If there is any product you will like to see here, please let us know and we will do our best to make it available for you. 

Do you need any more answers or help? Please send us an email at weloveyoursmile@mychopchop.ca. Yes, we love your smile!